25 Key HR Manager Responsibility Areas To Make HR Role Effective

By on August 21, 2011 with 59 Comments


As HR Managers, the deliverables are quite diverse. The key HR Manager responsibility areas to make HR role effective is constantly evolving based on the life stage of the business and organization. There are mandatory activities to be taken care of in Human Resource Department that forms an integral part of HR Function in any organization and then there are dynamic and variety of expectations that the organization has and the business has from Human Resource Department and the team that works as HR partners.

HR Crest organized a “Graffiti Board” discussion with young HR Managers across 25 companies and deliberated on a laundry list of activities that HR team members undertake as a part of the functional responsibility and list down the expectations that the Business Heads and organization has from HR. The attempt was to build synergy around the Core HR Activities and Key Business Expectations to increase overall HR efficiency. The team ideated on keeping HR deliverables more transactional for the ease of execution and creates an impact on the ground level in the business scenario. The effort was to belt out the set of key HR responsibilities that the HR Manager can undertake and impact the stakeholders.

The following are the recommended key responsibility areas for an HR Manager as deliberated by the team of 25 HR professionals across industries. The key HR responsibilities are bucketed in three broad categories to give the role a structure and ease of understanding. This will also help you select the ones relevant in your area and organisation.


HR Team Effectiveness for HR efficiency:

1. Frame a clear and easily implementable HR Policies

2. Nurture and develop a motivated HR Team to meet business requirement

3. Develop the collective knowledge of the HR team to handle complex and crisis situation arising due to dynamic and changing business environment

4. Create a complementing skills based team such that various HR aspects can be addressed and there are varied competencies and skills the team has to be handle the entire gamut of HR responsibilities ranging from HR design t0o HR delivery. E,g. recruitment specialist, L&D experts, Business HR

5. Plan and implement an effective HR Plan that is aligned to Business Plan and overall organisation people agenda

Deliver Business Expectations to attain HR credibility

1. Execute manpower planning and budgeting to have a road-map for recruitment assignments

2. Manpower hiring  as per the recruitment plan agreed along with the Business heads/department heads

3. Keep ears to the ground and reach out to all employees through communication with employees at regular intervals to gather insights @ workplace and feed them back appropriately to the leadership team of the organisation

4. Plan and execute suitable interventions to keep the employees motivated

5. Act as a business partner and provide dashboards/analytics to business heads/department heads to help them have a pulse of their team

6. Provide employee development and counselling assistance to employees /team members to enhance employee performance and productivity

7. Take adequate measures to retain good employees, ring fence high potential employees

HR Delivery Agenda to executive effective HR practices

1. Ensure Statutory Compliant status at all times

2. In case of a widespread organisation, HR  visit calendar to all locations is made and followed

3. Executing “Employee Engagement” initiatives to keep people together and make the workplace exciting, rewarding  and engaging

4. Drive an effective Learning and development agenda that impacts the employees and the businesses

5. Evaluate and Improvise the current HR Practices to keep with time and external benchmarks

6. Update HR policies in line with the business and organisation requirement

7. Keeping and updated Employee Handbook with all relevant details and information

8. Design, update and share SOPs of all HR processes

9. Conduct periodical employee surveys to collate insights @ workplace and in turn design employee interventions accordingly to address concern areas

10. Support and counsel  business managers to effectively manage teams to ensure higher employee productivity

11. Have an updated repository of Job descriptions for all roles in the organisation along with measurable performance indicators for each role

12. Maintain employee records and files i order for ease of reference (both On-line and physical copies of the records)

13.  Communicate with employees and business heads for better alignment

14. Be astute to handle dynamics at the workplace and help employees to overcome crisis situation

The above list is an exhaustive list and is more focussed on a Business HR Managers’ responsibility areas. The entire list may or may not apply to all HR Managers. You may want to select that is relevant to your organisation and frame your KRAs on those lines. :-).


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Feel free to add on to the above 25 key HR manager responsibility areas to make hr role effective, write to us at contact@hrcrest.com.

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Category: HR Manager

Sudakshina Bhattacharya

About Sudakshina Bhattacharya: Greetings to everyone from Sudakshina. I am a practicing HR professional for over a decade in various organisations in Telecom, Hospitality, Entertainment and Financial Services industry. I am currently leading the HR team for a reputed Financial Services Company. HR Crest is my special interest and I do hope you like reading what I share. Recently, Asia Pacific HR Congress conferred the "HR Professional Of The Year" award to me.Look forward to your encouragement through views, suggestions and contributions. These posts in HR Crest are my personal views and opinions based on my experiences. http://www.bschoolaffaire.com/jury.html http://www.asiapacifichrmcongress.com/APHRM%20Awards%202011.html View author profile.

Comments (59)

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  1. Subhasis Das says:

    A great piece of writing Ma’am… Your TIPs are really helpful. Keep writing Ma’am. Wish to work under you someday…

    Subhasis Das.

  2. nitin says:

    thanks loads for these priceless articles. can you please help me on policy writing for Code of ethics and end of yr party ofr employees,employees kids’ party


    • Dear Nitin,

      Thank you for visiting HR Crest. Sure, I will write soon on the topics that you have highlighted. You may write back with more topics that you would like to read on here.

      Keep visiting HR Crest for more on Human Resources related articles.



  3. […] A New Office Or A New Location Sudakshina Bhattacharya | February 28, 2012 | 0 Comments   Human Resources Manager role is diverse and dynamic. The spectrum is as wide to accommodate the sublime and mundane, all in […]

  4. […] change impacts the HR Manager’s responsibilities. The key is to admit that any change in the environment (Financial or otherwise), the challenges […]

  5. […] to people but much beyond that. Such partnerships in businesses are increasing rapidly as the HR role in the organization is emerging from being ‘tactical‘ to ‘partnering‘ in […]

  6. […] to people but much beyond that. Such partnerships in businesses are increasing rapidly as the HR role in the organization is emerging from being ‘tactical‘ to ‘partnering‘ in every sphere of […]

  7. […] the many roles that an HR Manager plays, most HR folks find employee termination to be one of the most challenging and draining […]

  8. Sunil Kumar Mishra says:

    Regards to u mam
    This is first time I have seen so clear. Explanation. In very descriptive. Manner.
    Its very helpful. For me and to my colleagues.
    Loking forward
    Sunil kumar mishra

    • Dear Sunil,

      Thank you for visiting HR Crest and your compliments. I am glad to know that the website benefits you and your colleagues.

      Feel free to tell us what kind of information is well received by professionals like you, will write on those lines.

      Keep visiting HR Crest for more on Human Resources and Career Development.

      Thanks and Regards,


  9. […] human resources manager job description keeps changing quite often as new demands arise in organizations. This comes from aspects such as […]

  10. […] an Effective Performance Management System is an integral part of the Human Resource Job Description anchored by an HR […]

  11. […] employee, and most are not happy about it. It is human nature to resist change of any kind, a fact every HR manager should keep in mind to be an effective HR […]

  12. […] asked by beginners in HR Profession, students or even professors in classes. I am of the view that HR Managers know best about the HR Role and hence are the most authentic people answer this […]

  13. […] Over the years through various business cycles, Human resources function has become an integral part of the business and organization thereby making HR Careers a lucrative choice. If you are exploring how to start an HR Career, it is advisable you do your homework to know if you really like the human resources function and what does an HR Manager do? What is the role of an HR Manager. […]

  14. […] The Role that a  Human Resources Manager plays in developing any company’s human resources begins right at the time of planning personnel needs, and recruitment process. He further helps in defining and outlining the best way for developing the staff and enhancing their performance by creating and deploying different training and incentive models. […]

  15. […] effort was to belt out the set of key HR responsibilities that the HR Manager can undertake and impact the […]

  16. […] you will be surprised that why is HR Crest hosting a page like this? It is neither related to Human Resources, nor Career Success, not even related to Interview Tips […]

  17. Pya says:

    How are Hr employees suppose to handel disputes between mannagment and their employess??

  18. […] The pictures enable a visual connection that can benefit the employer brand considerably. In fact, a company can actually show images of the various departments and use the caption titles to explain a little bit about each one. Wear your creative hat in your HR role and responsibilities. […]

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  25. […] untrained in the process of dealing with loss, especially at the workplace itself. As a part of the role of HR Manager, you should take the lead and educate the organization and the employees to deal with such […]

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  27. […] HR Manager roles and responisbilities is so vast and vital for any organzation that it can on to you while you shuttle between one meeting to another, one assignment to another. If you anchor the role of HR Business partner, you would agree with me about the hum drum of that role and the busy times. Well, HR Managers too need a breather isnt it? What best way but to get the employees together and organize an office party. […]

  28. dinesh says:


    Nice article

    But I would like to know the current challenges of HRD In Indian banking service sector…

  29. Sauarbh says:

    My opinion is totally different. What i observed though out my career is HR dept is one of the laziest department.They can do lot of efforts to make the organizations more reputed and increase the employee retention but they dont do anything . Most of them think that they are the owner of the company because no one can escalate their process.It is better to connect every HR person to business so that their productivity will increase they will leave their sluggishness.

  30. Sauarbh says:

    i think are lot of burning areas where they can focus like removing the office politics , Making good working atmosphere , identifying and rewarding the top talent, bringing transparency in all process to increase employee trust,they never tell the accurate details to employees. they also play the office politics even in a worst ways like making employees fool.etc

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  35. Ashwini D. Bondre says:

    Felt very nice after reading these all achievements of a HR manager….. ma’am I am also doing MBA 1st sem…..bt while learning i wanna earn something to keep continue my learning…and I am trying for that….Finally i got a offer from small organization……I’ll definitely have a speciallization in HR in 2nd year but now i really need to know what is the exact responsibility of HR Manager.. Please suggest me something ma’am..

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  37. […] Being an effective manager requires certain important skills. An HR manager must have the ability to be a coach to other people to be effective. ( see responsibilities of HR Manager) […]

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  39. L.LOGESH KUMAR says:



    But I would like to know the current challenges of HRD In hotels service sector… is there any thin pls update me…………………..

  40. […] Bhattacharya, HR professional and writer with HRCrest, has compiled an extensive list of HR roles and responsibilities, which can be used for new hires […]

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    25 Key HR Manager Responsibility Areas To Make HR Role Effective : HR Crest

  46. Muhamed Rafeeq says:

    Respected sir,


    I would like to know HR functions in details since i would like to join in HR position. Would be thankful to you if you can provide me with typical tips which will help me in my tenure as HR manager.

    My present position does not allow me to go in detail being holding the position of the HR because all the HR related activities are be monitored by Head office which is located in Gurgoan and my present position is kochi.

    I would like to go for a job change and important information from you will help me in grooming my future.

    Hoping and early response at your end.

  47. sonam says:

    dear concern,


    as I have done mba hr.right now I am working in a mnc as a front desk executive.so it helpful to get a job in hr in near future.whether m experience cout down in future when I want to get a job in hr.rgds,sonam

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